Effective leadership is essential to the establishment of world-class guest experience, innovation, and excellence culture. Leaders motivate staff to provide the best service and create lasting memories for guests and also deal with business complexity. The most prime example of leadership is Nugzar Makaridze, an experienced Associate Director of Food and Beverage. With prior experience in food and beverage operations, hotel operations, and banquet management, Nugzar’s hospitality journey in hospitality was influenced by his parents’ high-speed food and beverage business. His desire for excellence continues to inspire the success of world-class organizations.
Nugzar Makaridze completed his graduation from Sochi State University of Tourism with distinction and commenced his journey with Novikov Group and Ritz-Carlton, Moscow, honing his skills in luxury hospitality. His global journey took him to diverse roles across Kazakhstan, Ras Al Khaimah, Dubai, and beyond. Lexington Grill attained pinnacles of success in Waldorf Astoria Ras Al Khaimah, earning him accolades and elevating him to senior positions. His leadership turned Shimmers, Madinat Jumeirah, into a dining landmark. Nugzar’s vision, his passion for innovation, and dedication to excellence continue to inspire incredible guest experiences, drive business success, and motivate generations of hospitality leaders to come.
With the constantly changing hospitality sector, one must blend guest expectations and market trends. Nugzar is aware that every generation has its own taste and that hospitality operators will need to innovate and adapt. Adopting technology, sustainability, and tailored offerings enables luxury hotels to remain in touch with changing consumer demands. Through embracing sustainability and keeping up with industry journals, practitioners can surpass expectations of visitors and remain ahead of the curve. Nugzar, a multi-award-winning recipient, wants to be in alignment with influential stakeholders and become an entrepreneur, running a consultancy company and luxury boutique hotel and restaurant chain.
Recognized by The CIO Leaders as Most Visionary Leaders Shaping the Hospitality Industry in 2024, Nugzar Makaridze’s career exemplifies the transformative power of effective leadership in the hospitality industry.
