Prime Highlights-
- Createc will trial its Situate AI and LiDAR system at Glasgow Airport to monitor crowds and queues without identifying individuals.
- The Innovate UK-funded Connected Airport Living Lab programme aims to improve passenger experience and speed up new technology adoption across UK aviation.
Key Facts-
- Situate combines anonymous movement data with live passenger feedback to give airport teams real-time scores and early warnings.
- The programme offers businesses up to £30,000 in funding plus access to airport facilities.
Background-
Cumbria-based technology firm Createc will trial its Situate artificial intelligence system at Glasgow Airport, aiming to improve how passengers move through busy terminal spaces.
The trial forms part of the Connected Airport Living Lab programme, which is funded by Innovate UK. The national project seeks to improve passenger experience and speed up the adoption of new systems across the UK aviation sector. The programme gives businesses up to £30,000 in funding and access to airport facilities.
Situate uses AI and LiDAR sensors to track how crowds flow through busy areas without identifying any individual. At Glasgow, the system will pair that movement data with live passenger feedback. This will show how waiting times and crowding shape the journey. Airport teams will receive live scores and early warnings, so they can spot problems sooner and act faster.
Rosie Richardson, chief commercial officer at Createc, said the project will reveal where queues and congestion build and how they affect passengers in real time. She said the company has already shown the technology at London Luton Airport and King’s Cross, and looks forward to working with Glasgow Airport.
Gavin Birch-Williams, managing director of Glasgow Airport, said the airport has become a proving ground for innovative technologies that solve real operational challenges. He said earlier cohorts showed the value of letting small and medium-sized businesses test their solutions in a live airport setting.
Createc, headquartered in Cockermouth, employs around 70 people across offices in Cumbria, Oxford, Tokyo and Oslo. The company develops robotics and advanced sensing technologies.